Privacy Policy

Privacy policy disclaimer

Goldfields Privacy Policy

  1.  INTRODUCTION
    This document sets out the privacy policy of Goldfields Group Holdings Pty Ltd (ABN 73 626 532 232) (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.We may change this privacy policy from time to time by posting an updated copy on our website and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
  2. TYPES OF PERSONAL INFORMATION WE COLLECT
    The personal information we collect may include the following:(a) name;(b) email address;(c) telephone number and other contact details;(d) information about your business or personal circumstances;(e) information in connection with client surveys, questionnaires and promotions;(f)  your device identity and type, I.P. address, geo-location information, page view statistics, advertising data and standard web log information;

    (g) information about third parties; and

    (h) any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you.

  3. HOW WE COLLECT PERSONAL INFORMATION
    We may collect personal information either directly from you, or from third parties, including where you:(a) contact us through our website;(b) receive goods or services from us;(c) submit any of our online sign up forms;(d) interact with our website, social applications, services, content and advertising; and(e) invest in our business or enquire as to a potential purchase in our business.We may use Google Analytics to collect and process data, including when you use third party websites or apps. To find out more see How Google uses data when you use our partners’ sites or apps.
  4. USE OF YOUR PERSONAL INFORMATIONWe collect and use personal information for the following purposes:(a) to provide goods, services or information to you;(b) for record keeping and administrative purposes;(c) to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing goods or services to you;(d) to improve and optimise our service offering and customer experience;(e) to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;

    (f) to send you marketing and promotional messages and other information that may be of interest to you and for the purpose of direct marketing (in accordance with the Spam Act). In this regard, we may use email, SMS, social media or mail to send you direct marketing communications. You can opt out of receiving marketing materials from us by using the opt-out facility provided (e.g. an unsubscribe link);

    (g) to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and

    (h)  to consider an application of employment from you.

    We may disclose your personal information to cloud-providers, contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient deals with such personal information in a manner consistent with how we deal with it.

  5. SHARING YOUR DATA
    We may share your personal data in certain circumstances, as follows:(a) where there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal data and non-personal data contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances;(b) credit-checking agencies for credit control reasons;(c) disclosures required by law or regulation; and(d) service providers and other affiliated third parties to enable us to provide our services to you including other professional advisers such as real estate agents, architects, developers, accountants, disaster recovery service providers or auditors and/or overseas counsel.
  6. SECURITY
    We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.
  7. LINKS
    Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked websites and we suggest you review the privacy policies of those websites before using them.
  8.  REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION
    If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.
  9. COMPLAINTS
    If you wish to complain about how we handle your personal information held by us, please contact us using the details set out below including your name and contact details. We will investigate your complaint promptly and respond to you within a reasonable timeframe.
  10. CONTACT US
    For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:Name: Goldfields Group Holdings Pty Ltd (ABN 73 626 532 232)
    Email: info@goldfieldsgroup.com.au
    Our privacy policy was last updated on 27 November 2023.